Reference

Privacy Policy for 296 db

We collect account data, payment logs from bKash, Nagad and Rocket, and mobile-device access records to run your wallet and keep your sessions secure. This policy explains what we hold, how we use it, and who can request changes or deletion.

Account data we collectPayment & wallet logsMobile-device recordsYour access rightsContact for changes
296 db Privacy Policy for 296 db
PRIVACY CONTACT

How to Reach Us About Your Data

If you want a copy of your account data, need to correct a phone number or payment record, or want to request deletion after account closure, use any of these paths. Live chat is the fastest route for data-access questions during business hours; email works for detailed requests that need a paper trail.

Team online

Live Chat

Open the chat widget in the bottom corner of any 296 db page. Ask for a data-access request and the agent will guide you through identity verification and the request form.

Email Support

Send your request to the support address listed in the account-settings contact panel. Include your registered phone number and account name so we can verify ownership before releasing data.

Account Settings

Log in, tap the gear icon, then Privacy to see a summary of collected data categories and a link to submit a formal access or deletion request through the web form.

DATA HANDLING

How We Protect and Manage Your Information

We encrypt payment logs and account credentials in transit and at rest. Session tokens expire after inactivity to limit hijack risk. Access to personal data is restricted to operations and support staff who need it to process deposits, verify withdrawals or resolve account issues. Third-party game providers receive only the session token and anonymised player ID; they do not see your phone number or payment records.

Encryption Standards

Payment transactions between your bKash, Nagad or Rocket app and our gateway use TLS encryption. Stored account data—phone number, wallet balance, transaction history—is encrypted at rest in our database.

Cookie Management

We set a session cookie to keep you logged in and a language-preference cookie. You can block third-party analytics cookies in your browser settings without breaking core account functions like deposit or withdrawal.

Data Retention Policy

Active-account records are kept for the life of the account. After closure, we retain transaction logs for the period required by anti-fraud and financial rules, then anonymise or delete them. Exact retention varies by data type and jurisdiction.

Your Rights

You can request a copy of your data, ask us to correct errors, or submit a deletion request after closing your account. Contact support via live chat or email with your registered phone number to start the process.

Privacy Policy FAQ

We collect your phone number, account name, device ID and IP address at registration. Payment logs record the bKash, Nagad or Rocket number you send from, amount and timestamp. Game-round history captures bet size, result and time.

We share transaction details with payment processors—bKash, Nagad, Rocket—to clear deposits and verify withdrawals. Game providers see only an anonymised session token, not your phone number or wallet balance. We do not sell data to marketing firms.

Active-account data stays for the life of your account. After closure, transaction logs are retained for the period required by anti-fraud and financial compliance rules, then anonymised or deleted. Retention length depends on data type and local regulation.

Yes. Log in, go to account settings and tap Privacy, then submit a data-access request. You can also contact live chat or email support with your registered phone number. We will verify your identity and send a copy within the timeframe required by law.

Contact support via live chat or email and ask to close your account. Once closed, we retain transaction logs for the legally required period, then anonymise or delete them. Some records may be kept longer if needed to resolve disputes or comply with regulations.

We set a session cookie to keep you logged in and a language-preference cookie. Third-party analytics scripts may add tracking cookies. You can block third-party cookies in your browser; session and language cookies are needed for login and wallet access to work.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.